Service Provider Solutions

Our service provider solutions take the cost and complexity out of delivering business class hosted VoIP services. They improve the security, setup and support of real-time, IP based communications such as voice and video.

 

Edgewater provides the industry’s most comprehensive solution for delivering managed services that includes

  • EdgeMarc and EdgeProtect Enterprise Session Border Controllers

    -- Acting as a CPE demarcation point these products provide a VoIP and video aware NAT/Firewall, protocol mediation for interoperability of VoIP and video devices, active VoIP line testing, call quality monitoring, survivability, QoS and more

  • EdgeView Support System and Reports Server

    -- Troubleshooting tools that provide visibility into VoIP network performance and ease the setup, monitoring and management of VoIP endpoints.


The Edgewater Solution

Connect -- Voice and video devices with protocol aware technology
Protect -- Voice and video devices with an application aware firewall
Optimize -- Voice and video quality through prioritizing and traffic shaping
Manage -- The quality of real-time communications to simplify troubleshooting


Highlights of the solution include

  • Protocol mediation
  • IP to IP, IP to analog, IP to digital
  • PRI, FXS, FXO
  • VoIP aware security
  • Traffic management
  • Shaping
  • Active line testing
  • Automated provisioning
  • Flexible interfaces
  • T1, ADSL, Ethernet
  • NAT/Firewall traversal
  • Encryption
  • Prioritization
  • Call quality monitoring
  • Troubleshooting tools

Used by leading carriers, cable operators and service providers our solution reduces operating costs, increases end-user satisfaction and enables the profitable delivery of managed services to the enterprise.