Service Provider Solutions

Our service provider solutions take the cost and complexity out of delivering business class hosted VoIP services. They improve the security, setup and support of real-time, IP based communications such as voice and video.

Hosted PBX

The Edgewater solution is ideal for connecting enterprise subscribers to cloud based services such as Hosted PBX offerings. It provides all of the needed functions to deliver an enterprise class voice service including:

  • Broad interoperability

    -- Works leading IP phones, feature servers, gateways, IADs and more

  • Simplified installation

    -- All-in-one Enterprise Session Border Controller replaces many standalone devices

  • NAT/Firewall traversal

    -- Protocol aware security

  • VoIP survivability

    -- Failover to PSTN and local call control during WAN outages

  • Quality of Service

    -- Intelligent traffic management including prioritization, traffic shaping and call admission control

  • Automated provisioning

    -- Scalable provisioning of Edgewater products and IP phones

  • Troubleshooting

    -- Aggregation and presentation of call quality scores from IP phones, gateways and Edgewater Enterprise Session Border Controllers facilitates problem resolution