New Global Telecom deploys Edgewater Networks’ Solution for their NGT Digital Voice for Microsoft® Response Point™ solution

EdgeMarc Network Services Gateways, EdgeView VoIP Support System products are used in the SIP Trunking solution to ensure reliable and predictable service.

Santa Clara, CA and Golden, CO October 2, 2008 — New Global Telecom (NGT), the largest provider of wholesale hosted and trunk-based VoIP solutions in the United States, announced today it recently deployed Edgewater Networks’ Solution as part of their SIP Trunking offering.

The Edgewater solution consists of the EdgeMarc Network Services Gateways and EdgeView VoIP Support System products. The EdgeMarc gateways are being used by NGT at their customer premises as a demarcation point for their Microsoft® Response Point™ offering.

“NGT prides itself on providing the highest quality voice-over-IP for SMB customers,” said John Guillaume, senior vice president, product and marketing at NGT. “The EdgeMarc solution allows business customers to prioritize voice traffic ahead of data traffic and to ensure a predictable, reliable end-user experience. The EdgeView system enables NGT’s 24x7 NOC to monitor and directly contact customers with industry-leading, proactive customer support.”

The EdgeMarc gateways combined with the EdgeView platform allow NGT to scale their operations and ensure their customers solid, predictable service from end to end. Utilizing the EdgeView VoIP Support tool, NGT’s Network Operations Center (NOC) has the ability to monitor every customer and call him/her if there is an issue, usually before the customer even realizes there is an issue on their line.

“We are very happy to extend our partnership with NGT to this Microsoft® Response Point™ solution. The combination of Edgewater Networks’ EdgeMarc, EdgeView and NGT’s Digital Voice Service provide a secure, reliable and easy method for Microsoft® Response Point™ customer’s to transition to Voice over IP (VoIP) services,” said David G. Norman, CEO of Edgewater Networks, Inc.

The EdgeMarc is a part of a complete solution from Edgewater Networks that also includes EdgeConnect managed Power over Ethernet (PoE) switches, the EdgeView VoIP Support System and EdgeView Reports server. EdgeView is a troubleshooting and setup tool that allows service providers to proactively manage and support their communications services. EdgeView Reports is an advanced yet easy-to-use reporting tool that provides valuable VoIP performance information to network planners, operators, product managers, executive management teams and end-users.