EdgeView Virtual Appliance

The EdgeView Virtual Appliance is a critical solution for service providers and enterprises looking for faster installation times and to better monitor/manage VoIP quality. The VoIP Support System offers proven operational savings and allows services provider and enterprise customers to easily scale their VoIP service through the central management of Edgewater Networks' EdgeMarc and EdgeProtect Series products.

EdgeView Virtual Appliance Monitoring Features



  • MOS statistics capture
  • Active line VoIP testing
  • Critical alert display
  • Works in conjunction with existing OSS or NMS systems
  • Searchable, live inventory (phones, EdgeMarcs, other devices)


  • Proactive notification of poor call quality using SNMP traps or email
  • Call signaling capture and analysis for advanced troubleshooting (call-ladder)
  • Advanced knowledgebase
  • Automated packet capture on EdgeMarcs
  • Scripts triggered based on events on EdgeMarcs
  • Remotely reboot EdgeMarcs and phones


  • SNMP integration with existing NMS
  • High availability with optional dual redundant, hot swappable AC power supplies
  • GUI-based interface
  • Knowledgebase management
  • Nested group functionality for a hierarchical view of network topology
  • Node status
  • Tiered administration privileges and multiple user accounts
  • Image management with group upgrades for multiple nodes
  • Group upgrades for multiple nodes
  • Voice-aware security services






See how easily we can integrate into your infrastructure Click to Enlarge

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