Solution Highlights:

Extended Demarcation — Edgewater solutions offers Service Providers extensive customer management all the way to edge of the network. Edgewater solutions were designed to support the distributed nature of IP allowing for easier management of the LAN and WAN environments. This results in easier troubleshooting, upgrades, and general remote management.

Business Class Quality — Edgewater bandwidth management capabilities allow service providers to deliver business class service quality to each user. Call Admission Control manages the flow of inbound and outbound calls to assure operator-specified availability and quality. Dynamic Prioritization and Traffic Shaping ensure the highest quality calls while maximizing throughput for data applications.

Simplified Setup — Edgewater simplifies the set up of VoIP services. Installation for CPE including IP Phones is available with the EdgeView Configuration module. Add’s, moves and changes are simplified with our Dynamic Access Control List which authenticates and registers users.

Customer Support — Edgewater monitoring and troubleshooting capabilities provide per call performance measurements and rapid response troubleshooting tools. Integrated Mean Opinion Scoring (MOS ) provides simultaneous LAN and WAN visibility of jitter, latency, packet loss and other quality-affecting factors. EdgeView VoIP Support System and the associated Knowledgebase provide one click performance visibility, diagnosis and troubleshooting including real-time Signaling Capture. EdgeMarc converged network appliances provide a demarcation point for the service at the customer premises. These tools allow the network operator to pro-actively monitor service quality and resolve problems before they impact VoIP customers.

Scalability — Edgewater Networks’ award-winning product family includes SOHO to carrier class platforms with identical configuration, monitoring and provisioning interfaces that make it easy to scale services. Combined with a center-weighted network management model and the ability to route media shortest path the Edgewater solution is architected for stability and the quality delivery of managed and hosted services.

Security — Edgewater’s application aware networking solutions enable the secure delivery and receipt of real time media. Edgewater’s stateful packet inspection Firewall with multi-protocol SIP, MGCP and H.323 Application Layer Gateway ensures shortest path connectivity and resolves NAT traversal issues without sacrificing security. Encryption between EdgeView and EdgeMarc prevents theft of password and sensitive configuration information including authentication credentials for VoIP subscribers.

Flexibility — Edgewater is a one-stop shop for VoIP Solutions. Our EdgeMarc CPE solutions support SIP, SIP-B, MGCP and H.323. Our EdgeConnect power-over-ethernet switches are ideal for converged voice, video and data networks. We offer a complete line of carrier class solutions that includes our EdgeView VoIP Support System and EdgeProtect Session Border Controllers.