Service Provider Solutions

Service Providers and Enterprise organizations use the EdgeMarc Enterprise Session Border Controller to connect IP and TDM based PBXs to SIP trunking services.  The EdgeMarc provides the following functions:

Connects -- the PBX to the SIP trunking service by performing SIP protocol harmonization, which ensures  reliable service delivery. This PBX mediation reduces expenses for the service provider and  simplifies the installation for enterprise IT personnel.
Protects -- voice devices by providing voice-aware security services.
Optimizes -- voice quality using traffic management and prioritization.
Manages -- the quality of real-time communications to simplify troubleshooting.

The EdgeMarc automatically manipulates SIP messages and features advanced inspection capabilities that enables it to be deployed in many different environments with a wide range of PBXs and SIP trunking services. Through testing and real-world deployments, the following PBXs and SIP Trunking Service Providers have been proven to work with the EdgeMarc.

To listen to a podcast on Edgewater's view on the advantages of SIP Trunking, click here.

PBXs 

SIP Trunking Service Providers

Edgewater has made significant investments in developing a SIP trunking interoperability test program to baseline configurations and validate interoperability.

The focus of the SIP trunking interoperability test program is to ensure that the equipment and services under test will operate in a consistent and supportable manner. This includes the EdgeMarc, the PBX, station side phones, and the SIP trunking infrastructure that are a part of the SIP trunking service. These devices are run against a standard SIP trunking test plan designed to exercise both the most common and most complex call scenarios in use. Each PBX is qualified and an application note is created to document the successful configuration used. To ensure performance has not regressed in subsequent releases, Edgewater Networks develops and maintains an automated test suite.

Quick Connect PBX Certification Program

Edgewater offers a PBX certification service for SIP trunking service providers using Edgewater's Enterprise Session Border Controllers. The Quick Connect PBX certification services enables providers to outsource testing to reduce costs, free up valuable internet resources and expand markets. The certification process includes a documented test plan with over 60 individual tests, configuration guides that include EdgeMarc and PBX configurations and support for Ethernet, PRI, and analog testing. To learn more, contact your account manager or Edgewater Sales at sales@edgewaternetworks.com.

The following table lists the PBXs that have been tested in conjunction with the EdgeMarc.

Note: Requires EdgeMarc VOS version 10.2.3 or later

Vendor	PBX	PBX Software Version	PBX Connection Type	PBX SIP Trunk Configuration	Configuration Instructions
3com	3CX	9.0.14507.814	IP	Static	Instructions
3com	3CX	9.0.14507.814	IP	Registration	Instructions
Allworx Corp.	6x/24x	7.1.6.1	IP	Static	Instructions
Allworx Corp.	6x/24x	7.1.6.1	IP	Registration	Instructions
Asterisk	Asterisk	1.2.10	IP	Static	Instructions
Asterisk	Asterisk	1.2.10	IP	Registration	Instructions
Avaya Inc.	IP Office	5.0 (GUI: 7.0 (18))	IP	Static	Instructions
Avaya Inc.	IP Office	5.0 (GUI: 7.0 (18))	IP	Registration	Instructions
Avaya Inc.	IP Office	6.0 (GUI: 8.0)	IP	Static	Instructions
Avaya Inc.	IP Office	6.0 (GUI: 8.0)	IP	Registration	Instructions
Avaya Inc.	IP Office	5.0 (GUI: 7.0 (18))	PRI	N/A (PRI)	Instructions
Avaya Inc.	IP Office	6.0 (GUI: 8.0)	PRI	N/A (PRI)	Instructions
Cisco Systems, Inc.	UC 320	2.1.4(3)	IP	Static	Instructions
Cisco Systems, Inc.	UC 320	2.1.4(3)	IP	Registration	Instructions
Cisco Systems, Inc.	UC 520	12.4	IP	Static	Instructions
Cisco Systems, Inc.	UC 520	12.4	IP	Registration	Instructions
Cisco Systems, Inc.	Call Manager Express	8.5	IP	Static	Instructions
Cisco Systems, Inc.	Call Manager Express	8.5	IP	Registration	Instructions
Digium, Inc.	Switchvox SMB Series	23695	IP	Static	Instructions
Digium, Inc.	Switchvox SMB Series	23695	IP	Registration	Instructions
Fonality	Trixbox Pro	4.1.2-p13	IP	Registration	Instructions
Fonality	Trixbox Pro	4.1.2-p13	IP	Static	Instructions
Fonality	Trixbox Pro	4.1.2-p13	PRI	N/A (PRI)	Instructions
Linksys	SPA9000	6.1.5	IP	Static	Instructions
Linksys	SPA9000	6.1.5	IP	Registration	Instructions
NEC Corporation	Aspire/Univerge SV8100	04.00	IP	Static	Instructions
NEC Corporation	Aspire/Univerge SV8100	04.00	IP	Registration	Instructions
NEC Corporation	Aspire/Univerge SV8100	04.00	IP	N/A (PRI)	Instructions
Microsoft Corporation	Response Point	1.0 SP2 (Build1.21.5017.0)	IP	Registration	Instructions
Mitel	Inter-Tel 5000	4.0	PRI	N/A (PRI)	Instructions
Mitel	Inter-Tel 5000	4.0	IP	Static	Instructions
Mitel	Inter-Tel 5000	4.0	IP	Registration	Instructions
Nortel	BCM	9.0.1.74.660	IP	Static	Instructions
Nortel	BCM	9.0.1.74.660	IP	Registration	Instructions
Nortel	BCM	9.0.1.74.660	PRI	N/A (PRI)	Instructions
Positron	G-124	vG124-1.0007	IP	Static	Instructions
Panasonic	NCP/TDE	2.0502	IP	Static	Instructions
Panasonic	NCP/TDE	2.0502	IP	Registration	Instructions
Panasonic	NCP/TDE	v2.0502	PRI	N/A (PRI)	Instructions
ShoreTel Inc.	ShoreTel	Build 15.21.7406.0	IP	Static	Instructions
Siemens	OpenScape Office MX	OMX_V2_R1.4.0_001	IP	Static	Instructions
Siemens	OpenScape Office MX	OMX_V2_R1.4.0_001	IP	Registration	Instructions
Talkswitch	848VS	6.12.076	IP	Static	Instructions
Talkswitch	848VS	6.12.076	IP	Registration	Instructions
Toshiba	IPedge	1.1.3-06	IP	Static	Instructions
Toshiba	IPedge	1.1.3-06	IP	Registration	Instructions
Toshiba	Strata CIX Series	AR5.20 MT037.00	IP	Registration	Instructions