unified communications

January 15, 2019 BLog List Date Underline

The Top Trends in Unified Communications

by John Macario

The market for unified communications (UC) is moving at a constantly accelerated pace. Even the most well-equipped enterprises can have trouble figuring out their next moves - there is no unalterable standard that applies across the board.

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January 03, 2019 BLog List Date Underline

How User Interface Can Make or Break Unified Communications Services

by John Macario

“If Amazon or Google sets the standard for ease of use, that is what [people] expect everywhere—in all categories.”—Jerry (Yoram) Wind, Academic Director, The Wharton Fellows Program

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December 13, 2018 BLog List Date Underline

How SMB Life Cycle Status Impacts Your Sales

by Brian Gregory

It’s amazing that after two decades, we’re still considering the adoption rate of VoIP technology.

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December 06, 2018 BLog List Date Underline

Want to Win the SMB Market? Go Vertical

by Brian Gregory

When you see reports that spending on unified communications will reach nearly $45 billion by 2021, it’s easy to get carried away with plans to win the market. And with 75% of the SMB sector still looking to adopt unified communications, communications service providers (CSPs) should be doing everything in their power to capitalize on the opportunity.

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November 29, 2018 BLog List Date Underline

Don’t Get Lazy with SMB Segmentation

by Brian Gregory

When we were getting ready to create our unified communications market report, we kept noticing something about the way communications service providers (CSPs) were addressing SMB prospects.

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November 20, 2018 BLog List Date Underline

SIP Trunking: A Scalable and Affordable Solution for Today’s Business Communication Problems

by Gernot Scheichl

Session Initiation Protocol (SIP) Trunking is all set to hit $53 million in revenue by 2021. Its aggressive growth due to its reliability, flexibility and cost efficiency has made it the de facto unified communication solution across all industries, especially among multi-site businesses.

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SIP Trunking Survey: Many Don't Have any SBCs