Professional and Managed Services

For nearly 15 years, Edgewater Networks has been helping Service Providers get into market and effectively scale their VoIP-based service offer. In fact, we’ve developed many of the best practices our customers use for effective service deployment. Whether it comes to the up-front process definition and planning or needing trained resources to take on an operational role, Edgewater Networks has the right people that can help.

Our services fall into two categories:

Professional Services
Managed Services
Edgewater Networks can provide consultative services to help speed your market entrance or tweak existing processes to make them more efficient. We have extensive experience in offer definition and go-to-market strategies, as well as optimizing the contract-to-cash process. We can also supply technical resources to lab-test your configurations and get to a repeatable customer turn-up.

Once in market, you might find yourself needing trained technical resources to fulfill a particular role. Whether you need help with installation, customer support, or senior technical help, Edgewater Networks can provide what you need.

Click here to read about our full Managed Service Offerings.