As communication on networks and the products delivered upon them become more and more complex, service providers are seeking ways to stay ahead of the challenges. Edgewater Networks’ suite of services, called Network Edge Orchestration, can undoubtedly help with managing that complexity.
As corporate networks adapt to distributed workforces and the proliferation of cloud-based applications, SD-WAN has emerged as a go-to technology solution. Edgewater Networks’ approach to SD-WAN comes from our traditional strength in supporting the needs of the small to medium-sized enterprises (SME).
The Edgewater Networks’ Network Edge Orchestration platform integrates seamlessly with the BroadSoft VoIP application suite, providing users with a powerful solution with visibility from the service provider cloud to customer endpoints.
For any service provider that has been contacted about intermittent call quality or VoIP service issues, the need for a more efficient means of troubleshooting is clear.
With the EdgeView Service Control Center in place, service providers gain access to a customizable monitoring and alerting module that can make troubleshooting easier while eliminating the need for truck rolls.
Multi-Site VoIP Service Reporting and Analysis Using EdgeView Service Control Center
How To: Purchasing the EdgeView Service Control Center
The EdgeView Service Control Center is a cloud-based solution that delivers visibility to all voice and data traffic on both the service provider WAN and the customer LAN. It provides real-time alerts for remote troubleshooting and management, fault isolation and reporting, and automated provisioning.
How To: Automate EdgeMarc Provisioning and Management to Support Hosted Sites at Scale
Even though it seems like vendors and service providers have been calling for voice and video convergence for nearly 15 years, the growing adoption of advanced VoIP solutions and demand for unified communications innovation are presenting an opportunity to talk seriously about convergence.
Learn why network edge orchestration is a necessary backbone to ensure quality, security and efficient management:
As SMBs become more interested in hosted IP telephony, service providers must shift their focus to reach a new field of potential customers. There's just one issue- SMBs expect VoIP service quality to equal the quality of their legacy TDM systems and they'll find a new provider if service fails to meet their expectations.
Learn how you can centralize management for quick and efficient problem solving:
What is one of the simplest and most effective ways to evolve your business in the rapidly growing world of telecom? The answer lies in the unversal 80/20, or 90/10, rule that has been well-entrenched and accepted across many industries.
The market for Hosted Telephony services - Hosted PBX, Hosted Unified Communications (UC) - is a fast growing, dynamic marketplace. Growth is strong for a number of reasons, including the need to replace aging legacy equipment, the attractiveness of the feature set that Hosted services provide, and the attractive “Op-Ex” cost model that no longer requires the purchase of a depreciating asset (i.e., a PBX).
As companies today deploy SIP trunks and IP Communications Solutions, one of the first decisions they face is determining how to best secure these systems against hackers and outside threats. Without adequate protection, companies risk the disruptive effects of DoS attacks, theft of service, eavesdropping and other cyber threats. For many, it comes down to a Session Border Controller (SBC) or a Firewall.
There is little doubt that customer turn-up of hosted Unified Communications (UC) is a complex endeavor. Implementation involves many moving parts, including internal hand-offs, the capturing of granular customer information, a complex installation process, and end user training.
The marketplace for Hosted UC is clearly in a growth phase. Customers large and small are moving to Hosted services for reasons such as cost flexibility and productivity improving features. In the first white paper, we focused on building an offer and pricing it competitively. However, an attractive product and well-priced offer does not stand on its own. You need marketing to attract customers and a sales methodology that can turn prospects into customers.